Have they gone back to dedicated CC Customer Service reps, or is it still a generalist? SIGN UP FOR THE LATEST ON CROWN & ANCHOR SOCIETY, Sign up to receive information about our special offers and deals. In 1997, Celebrity Cruises Ltd. merged with Royal Caribbean International to become Royal Caribbean Cruises Ltd., which operates Celebrity, Royal Caribbean International, Azamara Club Cruises, Pullmantur Cruises and CDF Croisires de France. Classic Tier 2-149 Club Points (after completing your first sailing). CALL ME. Once you are logged into RC website, click on the little circle that has your initials in it. Youll need to do the same if you want to earn Elite Plus or Zenith status through Celebrity Cruises Captains Club. Her Captain Club number comes up as Elite. Thanks in advance for any help you may have. Gratuities for each guest were $101.50, bringing the total cruise fare to $660.50 per person. Instead, Radiance of the Seas has a large, 6-story elevator lobby connecting shops, lounges, a coffee shop, and other onboard amenities. Information About the Program: The Captains Club is a recognition and rewards program, with exclusive benefits for each membership tier. There was an error processing your request. The height of Captain's Club membership - Zenith - is designed exclusively for our most loyal guests, offering quality benefits and perks such as a complimentary premium beverage package, complimentary premium wifi and complimentary laundry. 19952023, The Independent Traveler, Inc. Captain's Club Membership: Adding Partner to Account, Q&A with James Rodriguez, President & CEO of Atlas Ocean Voyages, Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23. Points are earned based on the length of your cruise and the category of your stateroom, and applied. Celebrity Captain's Club Tiers & Benefits - The Point Calculator Ships' Registry: Malta and Ecuador. This topic is now archived and is closed to further replies. This is why the OP and partner should both join. Celebrity Cruises Captain's Club has a 6-tier loyalty program which features preview, classic, select, elite, elite plus, and zenith. Updated You get more when you book with Cruise411 . On the next screen you'll see to the far right, "My Loyalty". And, the more you sail with us, the greater the rewards. The Celebrity Cruises ' Captain's Club loyalty program rewards repeat cruisers with various perks and discounts. Enjoy the luxury of personal butler service. Preview: 0 club points; Classic: 2 - 149 Club Points It is very often a screw up on the part of customer service and/or the room steward. For other enquiries, please email the relevant email address below. Celebrity Cruises Captain's Club: The Ultimate Guide That has happened the last 3 times I called, they seem to acting as a clearing house. These suite bookings include private restaurant and lounge access, a butler, and special touches you'll only find when you sail with Celebrity. Heck, yeah. Captain's Club number snafu - Celebrity Cruises - Cruise Critic We give you our exclusive bonus offers, plus all qualifying Celebrity Cruise Line offers, plus all of the Captain's Club benefits . All Things Cruise is dedicated to the joy of travel. I will get an email out to that address today. To earn a free cruise through Celebrity Cruises' Captain's Club, you must reach the Zenith tier at 3,000 points. Powered by Invision Community. Powered by Invision Community. Thats one of the numbers I quoted above. Celebrity says as long as you are in a relationship with someone, that person does indeed get your Captain's Club status. My first cruise with Celebrity was for five days in Concierge in 2006. :rolleyes: When I was with my ex partner, I was RCI/Diamond on my own, and he was gold. Royal Caribbean is known for their sprawling Royal Promenades inside the ship, but the cruise lines older cruise ships do not have this feature. Crown and Anchor Society - Royal Caribbean Cruises *Please see all applicable Terms & Conditions for Promotions. The Crown & Anchor Society is our way of recognizing and rewarding our most loyal guests. 17 were here. Plus, the more you cruise, the more perks you score! *Auto-enroll applies to U.S. & Canadian guests only. I verified this by phone only a couple of weeks ago. Hi All! By continuing to browse the site, you agree to the use of cookies. Posted October 10, 2011. It's easy to join -enroll before your first cruise to start earning rewards. She cancelled the beverage package upgrade, cancelled and rebooked some extra excursions and fixed a problem with our perks when we upgraded to a suite. By simply entering their name and Captain's Club member number on the site, they can instantly see available loyalty pricing. Its an onboard booking. Get our most popular amenitiesdrinks, Wi-Fi, and tipsprepackaged when you book All Included and save $200-$800. This is your chance to tropic trek the Western Caribbean with President & CEO Michael Bayley, other Royal Caribbean leaders and your fellow Crown & Anchor Society super fans. Go to the celebrity web site and click on My Celebrity. Celebrity Cruise Line | Captain's Club - American Airlines Cruises #1. However, I have been on 2 Celebrity cruises in the past, albeit a very long time ago. We are booked on our first family Celebrity cruise for this December. Other Industry Information, About AllThingsCruise - For The Media - Privacy Policy - Contact Us - Home, Check your travel agent's references by asking them to fill out a form here and you will get the report: AllisonTaylor.com. By You May Like: Best Western Fort Lauderdale Airport/cruise Port. Does this mean that my traveling companion will not be allowed into the elite cocktail event or other events as my guest, or just that they do not receive the same perks themselves? I called and gave the name of the ship, our names and approximate dates of sailing. Captain's Club Phone number - Celebrity Cruises - Cruise Critic If she has a CC number she will receive all perks for her level even if she cruises alone. Copyright 19952023 The Independent Traveler, Inc. Be the first to experience Celebrity Ascent, 40% Off Every Guest + Onboard Credit Bonus. Club members can take advantage of exclusive perks thanks to Celebritys partnership with MGM Resorts. Explore Your Itinerary. Now, Select and Elite members can enjoy multi-use discounts of 10%, while Elite Plus and Zenith members can enjoy multi-use discounts of 15% and 20%, respectively . I checked the website and it gives844-418-6825 and it brings me to regular reservations no choice again. Want2Cruise 701, September 24, 2021 in Celebrity Cruises. On Board Enjoy discounts, exclusive events and priority access. Amazing places deserve to be shared with others - why not Write a Review! Thanks for all the suggestions everyone. Zenith members are given a veranda stateroom for this free sailing, although they must pay taxes and fees. Again, thanks. Once my daughters each turned 18, I activated accounts for them and Celebrity had records going back to our first cruise in the early 90's. Your info, including CC number is shown. Sheila56, January 19, 2010 in Celebrity Cruises. 16. I thought I once signed into my account on Royals page and it showed both numbers but when I signed into Royals page today it only showed me my number for Royal. Its important to note that the top tiers on each loyalty program are not eligible for matching. Captain's Club The Captain's Club is the past passenger loyalty program (or cruise club) of Celebrity Cruises, that also happens to have its tier levels honored by Royal Caribbean International's Crown & Anchor Society.Due to the sale of Azamara to Sycamore Partners, since February 1, 2023, Azamara Circle members will no longer earn cumulative points or have reciprocity with Celebrity Cruises. Add Cruise Critic's Community Forums to your iPhone's Home Screen! Amazing places deserve to be shared with others - why not Write a Review! Copyright 19952023 The Independent Traveler, Inc. It is simple, the more you sail, the more you earn. Captain's Club number snafu By M&MJ, 6 hours ago in Celebrity Cruises Followers M&MJ 49 January 14, 2005 Dover, Delaware, USA #1 Posted 6 hours ago Hi All! Call us at 800-259-5642 of you need help to find the perfect cruise. The purpose of this page is to create a community for our loyal Captain's Club members. 19952023, The Independent Traveler, Inc. Q&A with James Rodriguez, President & CEO of Atlas Ocean Voyages, Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23. Sounds like other than CC fielding calls at the end of the day they took care of you by putting you in touch with an expert! It's easy to join -enroll before your first cruise to start earning rewards. Frustrating. I was talking about the coupons and stuff you get for being elite. I have no idea why they sent me an agent copy. No one can explain how it happened and no one has been able to resolve the issue. 3000+ Club Points. They would get a Classic Booklet but have access to the Elite Cocktail Hour. Celebrity Cruises Captain's Club | Weybridge - Facebook Thanks to everybody who replied. Be sure to like and follow our exclusive Crown & Anchor Society Facebook page and subscribe to our monthly newsletter to stay in the know of all the latest Royal Caribbean updates and news. All Celebrity Cruises Captains Club members receive additional perks on partner brands. Otherwise he'll always be one credit behind you. Whether youve just joined the family or have been with the program from the start, this is your home away from home. Join today to max out vacation memories with the Best Cruise Line Overall for 20 years running by Travel Weekly readers. MY son's wife just inherited his platinum status and she has only cruised twice. Please keep sharing your experiences so we can continue to improve this free resource. Looking back, I probably could have booked a more expensive cruise fare on a newer ship from Seattle and still saved money due to cheaper flights and other transportation expenses. My captain's club level is preview. My captains club level is preview. Powered by Invision Community. When I booked my cruise on Radiance of the Seas, it was the cheapest Alaska cruise on Royal Caribbeans website. Join Captains Club and earn points with every cruise based on your stateroom category and number of nights you sail. They transfer you to reservations which is of no use. The previous copy was a guest copy. That being said, I definitely saved hundreds of dollars by not booking excursions and instead choosing to explore ports freely on my own. Captains Club Members qualify for crossover benefits with Royal Caribbean Crown and Anchor Society through a reciprocity arrangement. I just traveled with someone who had a never cruised before in their cabin and her card said Elite plus she got the coupons. Getspa discounts and complimentary laundry service, stateroom upgrades, access to exclusive voyages, and exciting cruise club events on board. Soon enough, it was time to say goodbye to Alaskas beauty and return home. Here youll find the latest news and updates on our award-winning loyalty program, rewarding Royal Caribbean guests for 25 bold years and counting. All of the content (with the exception of the cruise news) is lovingly hand written by our travel writers.Our journalists may be provided some complimentary products or services in return for their uncensored reviews.If you wish to use this content, please contact us. NEW: View your Captains Club points and benefits by signing in. Private shipboard departure lounge with continental breakfast. Add Cruise Critic's Community Forums to your iPhone's Home Screen! If she were to cruise alone she would not get that status. It automatically brings you to regular. Contact Us: Domestic & International | Celebrity Cruises Receive many of the benefits of the Select Tier plus: Elite Plus 750-2,999 Club Points- Receive many of the benefits of the Elite Tier plus: Zenith 3,000+ Club Points- Receive many of the benefits of the Elite Plus Tier plus: Commentdocument.getElementById("comment").setAttribute( "id", "a51345219ad54ae4d40e1dfc29d5bba6" );document.getElementById("d34cd30cd4").setAttribute( "id", "comment" ); Join our newsletter! Thank you so much. When enrolled as a Celebrity Cruises' Captain's Club member, your cruise experience becomes more rewarding. July 13, 2022 15:09 Updated When enrolled as a Celebrity Cruises' Captain's Club member, your cruise experience becomes more rewarding. This phone number is Celebrity Cruisess Best Phone Number because 1,548 customers like you used this contact information over the last 18 months and gave us feedback. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The 2023 Presidents Cruise is big and bold enough to make Texas proud. As a valued member of the Captains Club, youll vacation with us like never before. It's a tough life but somebody has to do it. Their customer service has gone from bad to worse and nobody knows what theyre doing. Introducing our newest award-wining resort at sea, the fourth and most innovative ship in our highly awarded Edge Series. Yes. Do you both use the same email address? Didn't mean to give faulty info! They each got credit for every cruise they sailed. Receive insider offers directly from the cruise lines. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. 1996 and 1998. So I'd be happy if a partner just got all the other benefits. Captain's Club: Cruise Rewards Program | Celebrity Cruises A few weeks later I got an email with our Captain's Club numbers. Celebrity Cruises announces changes to Captain's Club customer loyalty Flying to Vancouver was $189 and flying from Anchorage was $347, bringing the total flight cost to $536. Celebrity Cruise Line | Captain's Club - Cruises.com You can unsubscribe at any time. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Join today to max out vacation memories with the Best Cruise Line Overall for 20 years running by Travel Weekly readers. By Is it worth calling to get the past cruises added to my profile? Captain's Club Assistance and Inquiries: 1-844-418-6824, Captain's Club Email Address: CelebrityEngagementCenter@celebrity.com. Additionally, members receive weekly rental discounts, free upgrades, and other special offers. Normally this isn't seen by the guest. Each oax has their own number. This topic is now archived and is closed to further replies. Question on Captain's Club membership My partner and I just took our first Celebrity Cruise last year, and afterwards, I filled out the info to join Captain's Club based on my personal information.